Reply To: Add to cart error

December 1, 2016 at 6:32 am #3351

Hi rkotwal,

Thank you for trying our plugin and contacting us with your question!

No products found for given content IDsLearn more
The pixel is not paired with any product catalog. A relationship between a pixel and product catalog must be specified.Learn more

This simply indicates that you have not created a product catalog on Facebook’s side. We will be releasing an upgrade which will help with this, but for now you can read more from Facebook here:

The Facebook pixel code on this page didn’t load, so no information was sent to Facebook.
This message is perfectly normal. The code for add to cart and some other events is only loaded by user interaction, in the case, clicking a button. Once the button is clicked, the pixel is loaded and information is sent to Facebook!

I hope this clears things up but if not please let us know!

Also, if you feel that our plugin is useful, we ask that you take a moment to give us a 5 star review here: If you do not feel we deserve 5 stars yet, please let us know what we can do to earn all 5 stars before submitting a review.