WP Facebook Pixel Support

This topic contains 3 replies, has 2 voices, and was last updated by  brian 9 months, 2 weeks ago.

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  • Author
  • #3483

    brian
    Participant

    I just got my API Key paid for, deleted the previous Plugin, and installed & activated the one given via upload to wordpress. I’m getting a “Connection failed to the License Key API server. Try again later.” each time. We have a strict firewall here, is there another means to do this or otherwise can you identify the IP / Host this is attempting to use?

    #3486

    jacobhulse
    Keymaster

    Hi Brian,

    I would like to first thank you for your purchase and I hope the rest of your experience with our product runs a bit more smoothly.

    I just checked our back end and it looks like you were able to activate your plugin. I also checked your site and see that it is tracking the title as well, a pro feature, so it looks like everything is working as expected. If you are still receiving the notification to activate, go ahead and try that process again and let us know if you are still having any issues.

    Best wishes,
    Jacob

    #3488

    brian
    Participant

    This “WP Facebook Pixel – Activation Required! Professional features are not yet active. Please click here to activate now!” messages always appears on the Dashboard. The same activation attempts do not change anything.

    #3489

    brian
    Participant

    It shows that “WP Facebook Pixel – Activation Required! Professional features are not yet active. Please click here to activate now!” on every page in wp-admin, won’t go away.

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