WP Facebook Pixel Support

This topic contains 1 reply, has 2 voices, and was last updated by  jacobhulse 3 years ago.

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    I installed your WP Facebook Pixel and then ran a series of paid advertising through Facebook. When the ads were complete I went to create a custom audience based off the the retargeting FB Pixel and it seems the FB Pixel didn’t properly attach. I installed the Pixel Helper by Facebook and it looks like it’s only tracking when I use the site as a moderator and not when a random person visits the site. Any idea why this might be?



    Hi chocolatebarstudios!

    Thank you for taking the time to reach out to us and reporting this major issue. We have just pushed out a patch to resolve it and everything is working perfectly again!

    If you see anything else strange, or would like to see any new features in a future release, please do not hesitate to reach out to us again!

    If you feel that our plugin is useful, we ask that you take a moment to give us a 5 star review here: https://wordpress.org/support/view/plugin-reviews/wp-facebook-pixel#postform. If you do not feel we deserve 5 stars yet, please let us know what we can do to earn all 5 stars before submitting a review.

    Truly sorry for any inconvenience,

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