Pixel doesn't work on woocommerce

  • April 13, 2017 at 8:35 am #3368

    Thank you for your plugin.
    I tried to install it and it works for the “generic” pixel, but I can’t get it to work with woocommerce events.
    Can you help me?

    April 14, 2017 at 8:09 am #3369

    Hi veronika,

    Thank you for contacting us and giving us the opportunity to help you out! Could you send us the system report found on the Support tab in the WP Facebook Pixel settings? You can post it as a private reply here or email it directly to us at info@nightshiftapps.com.


    April 20, 2017 at 6:39 am #3372


    Thank you for taking the time to send us the reports. We have identified the issue and it should be a quick fix.

    Please open the WooCommerce Settings and click the Products tab. Once there, click the Display sub-menu item and update the Shop page to the proper page used by your site.

    If you have any trouble with this, please let us know.

    Also, if you feel that our plugin is useful, we ask that you take a moment to give us a 5 star review here: https://wordpress.org/support/view/plugin-reviews/wp-facebook-pixel#postform. If you do not feel we deserve 5 stars yet, please let us know what we can do to earn all 5 stars before submitting a review.

    Best wishes,

You must be logged in to reply to this topic.

Topic Tags